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The Excelton Hotel Palembang, Palembang

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From58US$ /night
Check-in
02Apr2025
Check-out
03Apr2025
Rooms and Guests2 Guests, 1 room
Key details

About the Hotel

Jl Demang Lebar Daun No.58, Palembang, Indonesia, 30137
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Club King Room
Max:
2 persons
43 m² 
Bed options:
1 King Size Bed
Shower
Bathtub
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Junior Suite
Max:
2 persons
37 m² 
Bed options:
1 Double bed
Shower
Coffee machine
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Suite
Max:
1 person
49 m² 
Bed options:
2 Queen Size Beds
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Palembang 2.3 mi
Airports
Sultan Mahmud Badaruddin Ii (PLM) 5.8 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Elevator
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet

Spa & Leisure

  • Indoor swimming pool
  • BBQ facilities
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Jl Demang Lebar Daun No.58, Palembang, Indonesia, 30137
Map view
Jl Demang Lebar Daun No.58, Palembang, Indonesia, 30137
Nearby
Shopping Area
Palembang Square Mall
2700 ft
Restaurants
Ten Ryori Restaurant
600 ft
Jl. Demang Lebar Daun No.58 The Excelton Hotel

Reviews and Ratings

Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
7.4
Location
7.6
Service
6.0
Dining
6.4
Guest reviews
7.0/10
based on 6 reviews
8.8
8.8/10 based on 204 reviews
Dorothy
United States of America, January  2025
7.0/10

I had a pleasant stay at the hotel, as the rooms were spacious and comfortable with a nice layout and quality materials. However, the soundproofing left much to be desired; I could hear conversations from the neighboring room. The staff was professional and very accommodating, but I wish they had been a bit friendlier. The hotel's location was convenient with some great nearby restaurants, but it was a bit far from the city center and crowded at times.

Rooms
7.0
The rooms were quite spacious and comfortable, featuring a good layout and quality materials. However, the lack of soundproofing was a downside as I could hear people talking in the next room.
Service
6.0
The service was professional and detail-oriented, and I found the staff accommodating, but the interactions felt a bit stiff and cold without much warmth.
Location
7.0
The hotel was strategically located next to some really nice pindang restaurants, but it felt far from the city center and could get uncomfortable when crowded.
Dining
7.0
The dining options were a bit limited compared to other hotels, but the food was varied and the traditional fish was excellent.
Facilities
6.0
The facilities were adequate, but I felt that they could offer more to enhance the overall experience.
Charlotte
United States of America, November  2024
7.4/10

I had a pretty good experience overall at this hotel. The rooms were clean and comfortable, but I did find them on the smaller side. The service was professional, though a bit stiff at times. The location was great, especially being close to some fantastic local restaurants. However, the dining options were somewhat limited, especially compared to other hotels I’ve stayed at.

Rooms
7.0
The rooms were clean and comfortable, but rather small for my liking.
Service
7.0
The service was professional and detail-oriented, but I would have appreciated a warmer atmosphere.
Location
9.0
The hotel was strategically located next to really nice local restaurants, which was a plus.
Dining
5.0
The dining experience had a limited menu, especially compared to other five-star hotels I've stayed at.
Facilities
7.0
I didn't use many facilities, but the overall maintenance looked good.
Jack
United States of America, November  2024
7.2/10

I stayed at this hotel recently and found it had its ups and downs. The rooms were quite luxurious and clean, but the service left a bit to be desired, especially at check-out. The location was decent, being close to some nice dining spots, but it did feel a bit far from the city center. Overall, it provided good value for money, but some improvements in service could really enhance the experience.

Rooms
9.0
The rooms had a luxurious feel, were spacious, and were very clean.
Service
6.0
While some staff members were friendly and responsive, I found the reception service to be quite stiff and unwelcoming.
Location
7.0
The hotel was strategically located next to some excellent eateries, but it was a little far from the city center, which could be inconvenient.
Dining
7.0
The dining options were nice but a bit limited compared to other hotels of similar class. The authentic dishes were enjoyable.
Facilities
7.0
The facilities were generally good, but there were some minor disturbances due to repair work during my stay.
Johnny
United States of America, November  2024
6.8/10

I recently stayed at this hotel and found it to be a mixed bag. The rooms were quite spacious and comfortable, which I really appreciated. However, I did notice that the walls weren't soundproof, as I could hear conversations from the neighboring room. The service was a bit on the chilly side, lacking any warmth or smiles. On the upside, the hotel is conveniently located next to some great local restaurants. Overall, it has its positives, but there are definitely some areas that need improvement.

Rooms
7.0
The room was spacious and had a nice comfortable bed and linen, although soundproofing wasn't great.
Service
5.0
The service felt stiff and cold; no smiles from the staff during my stay, which was disappointing.
Location
9.0
The location was very strategic, right next to really nice local restaurants, making dining options easy.
Dining
7.0
Dining options were limited to local menus, but the food quality was excellent; still, I missed variety.
Facilities
6.0
Facilities were decent, but nothing exceptional stood out during my visit.
Frederick
United States of America, October  2024
6.6/10

I recently stayed at this hotel, and while the rooms were nice and spacious, I did find them a bit noisy. The staff was quite friendly and prompt in their responses, but they seemed a bit stiff at times. The location is decent, with some tasty local restaurants nearby, though it’s a bit far from the city center. Overall, it was a good value, but some amenities were lacking and could be improved.

Rooms
7.0
The rooms were nice and spacious, but not very soundproof; I could hear conversations from the next room.
Service
7.0
The service was friendly and responsive, but at times felt a bit cold with staff not smiling.
Location
6.0
The hotel is strategically located next to some great pindang restaurants, but it is slightly far from the city center.
Dining
6.0
The dining options were nice but limited to local cuisine; I wish there were more variety.
Facilities
7.0
The hotel had decent facilities, but there were times when renovations were ongoing, disrupting the peace.
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Check-in
02Apr2025
Check-out
03Apr2025
Rooms and Guests2 Guests, 1 room